Jasper, who joined The Hut Group in Summer 2009 as Product Marketing Manager for Games after 8 years of Marketing and PR experience, will be recruiting 2 new product marketers, and together they will be responsible for The Hut Group’s revenue expansion through existing supplier and agency relationships, as well as emerging channels in all product and media sectors.

“This is an excellent and most welcomed opportunity for me to continue to grow the Games and product marketing category across our portfolio, as well as lead the development in new product sectors like health and beauty, fashion and more. My new team means I’ll have the resource to find more on-pack and promotional deals with mass-market FMCGs and find brands who’d like to engage with our 2.5m active customers directly through our media sales channels” commented, Sarah Jasper

Matt Moulding, The Hut Group’s CEO said, “Sarah has played a pivotal marketing role within our senior team, and has shown the ability to take on a broader senior role in the Group. This role broadens Sarah’s reach across all our product categories with continued development and execution of tactical product planning, as well as multi site brand development.”

The Hut Group, who ranked number 1 in the Sunday Times Tech Track 100 of the UK’s fastest growing companies, delivers online retail solutions across a wide range of product categories including entertainment, gifts, fashion and health & beauty. Key partnerships include major retailers such as ASDA, Woolworths, Argos, Tesco and WHSmith, while the Group also operates its own websites TheHut.com, Zavvi.com, gifted.com, washbag.com and more.

Work with senior stakeholders across the organisation, to build a holistic view of the organisation’s strategy, processes, information, and information technology assets. Utilise this knowledge and ensure that the business and IT are in alignment by developing IT programmes and influencing key business decisions. You will link the business mission, strategy, and processes of an organisation to its IT strategy, and document this using suitable architectural models or views that show how the current and future needs of an organisation will be met in an efficient, sustainable, agile, and adaptable manner.

You will operate across the organisational and computing “silos” to drive common approaches and expose information assets and processes across the enterprise. Your goal is to deliver an architecture that supports the most efficient and secure IT environment meeting the company’s business needs.

As a Chief Architect you will need to take a hands-on role in driving the architecture & technical strategy and ensure its implementation through a team of over 50 highly skilled architects and developers. Your role will also involve all aspects of technology, including the high-level architectural design, construction, standardization, and the architectural future of the platform.

You will be working with Java and open-source technologies, you will be passionate about great technology and delivering business value. Experience in any of the following technologies is beneficial but not essential: Eclipse, Apache Web Server, Tomcat, ActiveMQ, JSTL, J2EE, JPA (Hibernate), Spring (Core, MVC, Webflow, Security), JUnit, JDBC, RMI, Servlets, JAXP, SOA and ESB (Camel), Ruby RAILS, ANT, SVN, Cruise Control, Hudson, SQL Server, JQuery, JUnit

Main Activities / Tasks:
·    The Chief Technical Architect function will work as the Design Authority across all change projects to ensure compliance to the IT strategy
·    Provide a rolling 3 year technology roadmap
·    Act as visionary and strategist for IT within the company
·    Full view of The Hut Group IT Strategy
·    Significant input and direction of IT strategy
·    Developing strategic architecture priorities and roadmaps
·    Guidance into governance processes for IT development
·    Ownership of the medium and long term IT Development Roadmap
·    Defining and owning the Applications and Technology Architecture
·    Monitoring architect resource allocation to ensure architecture coverage across the group
·    Ensuring compliance of application designs to agreed architectural standards
·    At design stage ensuring correct development standards are used
·    Survey market landscape for solution insights, direction, vendors, and methods
·    Provides expertise to identify and translate system requirements into technology solutions

The skills and experience needed to fulfill the programmer role depend upon the technical complexity of the development, but to play the role, to at least some degree you must

·    Strong financial and commercial awareness
·    Experience of resolving complex programme architectural inter-dependencies
·    Systems Thinking – the ability to see how all parts interact with the whole (big picture thinking)
·    Detailed knowledge of the business for which the enterprise architecture is being developed
·    Interpersonal and leadership skills – servant leadership, collaboration, facilitation, and negotiation skills
·    Emotional intelligence – self awareness, confidence, ability to manage conflict, empathy and negotiation
·    Excellent communication skills, both written and spoken
·    Ability to explain complex technical detail in a way that non-technical people will understand
·    Expert knowledge of IT governance and operations
·    Comprehensive knowledge of hardware, software, application, and systems engineering
·    Project and program management planning and organizational skills
·    Knowledge of financial modeling for IT investment
·    Time management and prioritization
·    Understand the iterative software development lifecycle
·    Be experienced in agile software development
·    Be experienced in agile practices
·    Be comfortable talking to customers in diverse job functions at all levels of the business
·    Have effective presentation and communication skills
·    Be focused on the delivery of customer value in the form of solutions that meet (or exceeds) the customer’s needs
·    Be creative, imagine new markets and business opportunities and think of ways to surprise and delight the customer.
·    Be analytical; be able to operate at various levels of abstraction. Critically evaluate the information gathered from multiple sources to reconcile conflicts, separate user wants from needs, and distinguish solution ideas from requirements.
·    Ideally, the jobholder will have a minimum of 5 years experience in managing diverse, large scale projects/programmes with significant responsibility in the delivery of major change programmes/large scale projects.
·    Proven stakeholder management
·    Proven people management skills, team leader and coaching skills
·    Proven ability to prioritise and manage multiple initiatives

To Apply

Please send all CV’s to recruitment@thehutgroup.com

No Agencies please

The Hut Group retails consumer products such as games, films, electronics & a range of gifts through its own websites (thehut.com, zavvi.com, mybag.co.uk and gifted.com) as well as operating a large number of online shops for retailers including Asda, Argos, Debenhams, LOVEFiLM, WHSmiths, Woolworths and many more.

Due to our growing online portfolio we are now looking for experienced E-Commerce Managers to work with The Hut Group across a range of websites:-

Role Responsibilities

Oversee and manage site content including product imagery/copy and editorial site content
Liaise with the buying and merchandising functions on descriptive product content and copy Conduct customer data analysis and customer profiling
Utilise all customer data to conduct suitable targeted campaigns
Co-ordinate and implement online sale promotions and customer offerings
Co-ordinate brand promotions and ongoing online offers
Work with our internal designers to develop design concepts from start to finish
Execute a targeted e-mail and viral marketing campaign
Supporting the buying and merchandising team on a daily/weekly/monthly basis with regard to spotlighting and promoting specific brands/style
Managing and adhering to strict budgets and deadlines

Candidate Requirements

Ideally you will have at least 12-18 months previous online marketing experience and keen to get started on your next challenging assignment. Retail expereince is essential and ideally the candidate will have a strong e-commerce focus.

To apply please send your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

The Hut Group retails consumer products such as games, films, electronics & a range of gifts through its own websites (thehut.com, zavvi.com, mybag.co.uk and gifted.com) as well as operating a large number of online shops for retailers including Asda, Argos, Debenhams, LOVEFiLM, WHSmiths, Woolworths and many more.

Due to our continued success, we now have exciting opportunities within the team for online merchandising professionals at a variety of levels.

As part of the merchandising team, you will play a critical part in driving the company’s sales and margin by using your commercial judgment and customer focus. You will achieve this through maximising sales opportunities and profit potential whilst minimising markdown spend.

We would be interested in hearing from Assistant Merchandisers, Merchandisers or Senior Merchandisers who have experience of working for a high street retailers, with exposure of working within a fast moving and challenging retail environment.

To apply please send a copy of your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

The Hut Group retails consumer products such as games, films, electronics & a range of gifts through its own websites (thehut.com, zavvi.com, mybag.co.uk and gifted.com) as well as operating a large number of online shops for retailers including Asda, Argos, Debenhams, LOVEFiLM, WHSmiths, Woolworths and many more.

Overall Purpose of Role

The web developer will be responsible for updating and improving the templates used for the front-end of over 20 ecommerce web sites as well as the supporting web sites eg. Blogs and micro sites.

The web developer will produce bug free, production ready code and are expected to be multi-disciplined and capable of working through the complete design/development lifecycle.

Main Activities/Tasks

• Define, create and implement technical solutions in the project’s technology and architecture
• Communicate the design in a way that other team members understand
• Performance Optimization – improves performance of the product to meet constraints
• No Bugs – ensures working production quality code
• Version Control – works to and upholds the team practices of source control
• Documentation –Produces the required supporting documentation
• Refactoring – ensures that code gets better each day

Responsible for:

• Coding Standards
• Testing
• Implementation
• Supporting Documentation

Role Requirements

The skills and experience needed to fulfill the role, to at least some degree you must:

• Be proficient in XHTML, JavaScript (jQuery) and CSS with at least 2 years commercial experience.
• Show an understanding of HTML5 and CSS3
• Show good knowledge of web browser quirks and their work-arounds
• Be experienced in server-side languages eg. JSP, PHP or similar as well as SQL
• Be adaptable to change, especially being able to adapt to new events and recover from wrong decisions
• Be objective in accepting work and communicating deadlines
• Be motivated in the relentless drive of perfect code
• Any experience using Adobe Photoshop and Adobe Flash will be a bonus, but not essential.

Success Measures

• Delivery (or exceeding delivery) of business value in each iteration for each story
• Improving (each day) code quality through refactoring
• Sound design decisions, through demonstrations to peers and the technical lead
• Reuse of sound ideas (not necessarily code) and the sharing of sound ideas and practices
• Product successfully version controlled in line with team source control standards

To Apply

Please send all CV’s to recruitment@thehutgroup.com

No Agencies please

Founded in 2004, The Hut Group is an online retailing platform focused on fast moving consumer goods including Entertainment (Games, DVDs, CDs, Books), Electricals, Health & Beauty, Footwear, Gifting, Accessories, Toys, Underwear & Sports. The Hut Group has grown turnover more than 150% each year since inception and is on course to deliver another strong performance again in 2010, in addition The Hut Group are planning to recruit a further 100-150 staff in the coming 12-18 months.

Key responsibilities:

* Day to day monitoring of our successful keyword campaign, including identifying and developing a keyword strategy, analysis of competitor activity, writing targeted advert copy and ongoing campaign management.
* Analysing campaigns and improving quality scores to meet ROI targets.
* Using bid management tools reduce PPC costs
* Assisting with international PPC campaigns
* Daily, weekly and monthly KPI reporting
* Keeping up to date with changes in search engine technology
* Planning for seasonal campaigns
* Suggesting new developments to increase sales or decrease PPC spend
* Achieving sales and spend targets
* Work with the buying team to drive new product development and adhere to our best price online policy

Candidate Requirements

REQUIRED SKILLS AND EXPERIENCE

·                          Three years paid search experience (either client or agency side)

·                          Highly numerate/analytical and have an excellent attention to detail

·                          Advanced knowledge of Excel

·                          Web analytics knowledge (preferably Coremetrics and Google Analytics)

·                          Strong business writing skills: produces high quality documents

·                          Demonstrates a structured and methodical way of working

·                          Strong interpersonal skills

·                          Strong team player

We are looking for an enthusiastic individual who can demonstrate past success in the above responsibilities. You will need to come full of new ideas and be able to deliver to deadline. We are looking for an individual who will drive this area of the business for us and deliver the results we require.

To apply please send your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

This is an opportunity to join the marketing team in a dynamic company which has experienced high growth since launch in 2004.

The Affiliate & Partnerships Marketing Executive will play an important role in driving customer acquisition initiatives for the Hut group.

The Affiliate & Partnerships Marketing Executive will maintain ownership over management, optimisation and growth of partner programmes for a number of Hut group sites as well as taking a leading part in the development of social media for these sites.
This position is responsible for prospecting and maintaining new partnerships particularly with B2C companies to sell our products/services direct or via our affiliate network. We are looking for someone with proven skill and experience as an account executive or account manager. The account executive will be responsible for communicating with our new partners as well as maintaining those accounts on a day-to-day basis. The ideal person will be very confident, pro-active and self motivated. They will enjoy being part of and working within a busy marketing team, analysing potential opportunities from available reports and analytics, but have a creative flair and enjoy carrying the brand name forward.  Ideally with a background in successful online campaigns with experience negotiating and analysing opportunities.

Main Activities / Tasks:

Specifically the executive will be responsible for:

• Management of partnerships programme to recruit new partners and increase performance from existing partners.
• Assisting in managing and ongoing acquisition initiatives to improve brand awareness and consistency of sales on the Hut group sites.
• Driving business recommendations based on the tracking and analysis of customer behavior.
• Working closely with product marketing, IT, design and web development teams.
• Working on development of strategy and growth of new group buying trends across various platforms
• Closely monitoring and evaluating the effectiveness of the various marketing initiatives
·Track success of campaigns and create ways to improve a partner’s results.
·Construct new and innovative partner deals within selling guidelines (product offerings, pricing, etc.) established by finance and management.

To apply please send your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

Role Purpose:
·    Provide a high level of customer service on a daily basis via email and over the telephone
·    Present a professional, efficient and friendly service to all of our Customers
·    Achieve and exceed departmental SLA’s and Targets

Key responsibilities:
·    Deal with customer queries via email and telephone
·    Resolve customer complaints either on the phone or via email, whilst maintaining a professional approach at all times
·    Go the extra mile to resolve customer issues and escalate problems to line manager where unable to provide a satisfactory resolution for the customer
·    Ensure that all customer resolution is positive and professional, always highlighting issues and making suggestions for future improvements to service

Objectives:
·    Ensure that call scripts are adhered to on each and every call
·    Ensure that calls are accurately logged
·    Ensure that all responses to customer queries are relevant and accurate
·    Ensure all outstanding contacts are replied to within 24hrs
·    Ensure any pending items are closed within 72hrs or problems escalated to line manager
·    Ensure that no calls are lost and that all calls are answered within 20 seconds

Essential Skills and Competencies
·    Excellent communication skills
·    Commitment to quality customer service
·    Strong attention to detail
·    Ability to navigate websites
·    Flexible and self motivated with a positive attitude

To apply please send in your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

Key responsibilities:
·    Deal with customer queries via email and telephone
·    Resolve customer complaints either on the phone or via email, whilst maintaining a professional approach at all times
·    Go the extra mile to resolve customer issues and escalate problems to line manager where unable to provide a satisfactory resolution for the customer
·    Ensure that all customer resolution is positive and professional, always highlighting issues and making suggestions for future improvements to service

Objectives:
·    Ensure that call scripts are adhered to on each and every call
·    Ensure that calls are accurately logged
·    Ensure that all responses to customer queries are relevant and accurate
·    Ensure all outstanding contacts are replied to within 24hrs
·    Ensure any pending items are closed within 72hrs or problems escalated to line manager
·    Ensure that no calls are lost and that all calls are answered within 20 seconds

Essential Skills and Competencies
·    Excellent communication skills
·    Commitment to quality customer service
·    Strong attention to detail
·    Ability to navigate websites
·    Flexible and self motivated with a positive attitude

To apply please send in your CV to recruitment@thehutgroup.com

NO AGENCIES PLEASE

This is an opportunity to join the marketing team in an entrepreneurial, dynamic company which has experienced high growth since launch in 2004.

The Marketing Executive will play an important role in driving customer acquisition initiatives for the Hut group.

The Marketing Executive will maintain ownership over management, optimisation and growth of the affiliate programme for the soon to launch of a new site as well as taking a leading part in the development of social media for this site.

Main Activities / Tasks:

Specifically the Marketing Executive will be responsible for:

Development and ownership of the marketing communications programme for the website.
Management of  the affiliate programme including identification and recruitment of new affiliates and increasing performance from existing affiliates & networks.
Development of strategy, implementation and growth of social media channel across various platforms.
Implentation of CRM programme including briefing, proofing and scheduling of regular mails.
Developing initiatives to improve conversion on the site.
Working closely with product marketing, trading, design and web development teams.
Working closely with suppliers (eg manufacturers) and offline marketing.
Driving business recommendations based on the tracking and analysis of customer behaviour.
Closely monitoring and evaluating the effectiveness of the various marketing initiatives.

To apply for this role please send your CV to recruitment@thehutgroup.com

NO AGENCIES